Flowmart customer service team ready to assist

Contact Us

Get in touch with our team for quotes, support, and inquiries

Visit Us

Av. Presidente Masaryk 111, Suite 500
Mexico City, CDMX 11560

Call Us

+1 236 999 6216
Mon-Fri: 9AM - 6PM

Technical Support

+1 236 999 6216
24/7 for Enterprise clients

Get in Touch

Send Us a Message

Fill out the form below and one of our specialists will get back to you within 24 hours.

0/5000 characters
Departments

Contact the Right Team

Reach out directly to the department that best suits your needs.

Sales

Product inquiries, quotes, and orders

sales@flowmart.mx

+1 236 999 6216

Technical Support

Product support and troubleshooting

support@flowmart.mx

+1 236 999 6216

Calibration Lab

Calibration scheduling and certificates

calibration@flowmart.mx

+1 236 999 6216

Field Services

Installation and maintenance scheduling

services@flowmart.mx

+1 236 999 6216

Business Development

Partnerships and large projects

business@flowmart.mx

+1 236 999 6216

Training

Training programs and workshops

training@flowmart.mx

+1 236 999 6216

FAQ

Frequently Asked Questions

What are your business hours?

Our office is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM (Mexico City time). Enterprise clients have access to 24/7 technical support.

How quickly can I get a quote?

For standard products, we typically provide quotes within 24 hours. Complex projects or custom configurations may require 2-3 business days for accurate pricing and lead time information.

Do you provide on-site services outside Mexico City?

Yes, our field service team covers all of Mexico. We have regional partners in Monterrey, Guadalajara, and other major industrial areas for faster response times.

What payment methods do you accept?

We accept bank transfers, corporate checks, and major credit cards. For qualified businesses, we offer net 30 payment terms. Contact our sales team for credit account setup.

Do you offer equipment rentals?

Yes, we offer rental programs for select flow meters, calibrators, and temporary measurement solutions. This is ideal for short-term projects, shutdowns, or equipment evaluation before purchase.